Client Communications
Client Communication:
To make client communication easier, Designsensory uses Basecamp, an online project portal that allows clients to post messages and files and to access information posted by our staff. This easy-to-use system allows both clients and staff members to instantly view and share messages, changes, status reports, checklists and more with the click of a mouse.
Account Executive / Client Relations Coordinator
Our client relations coordinator provides one point of contact for all of our clients' needs, eliminating the frustration of trying to remember which staff member to call for which services. In addition to facilitating agency-client communications, our client relations corrdinator helps maintain timelines and meeting schedules and keep track of changes in clients' needs.
Queue Process
We know it's important to you that your work be done in a timely manner. In order to manage the schedules of our many clients in design, web development, and e-commerce, we maintain a queue system for accomplishing client work on a first-come-first served basis. When we receive your go-ahead to begin work on a project, it goes directly into the appropriate work queue in the order received. While there are sometimes emergencies that require our immediate attention, we feel this is the fairest and most organized way to meet every client's needs.
Learn more: client communication | design process | technical development
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Recent Posts
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Posted: 01/23/2012
At the beginning of the new year, we at Designsensory, like to share some forward-thinking design, content and technology insights that, hopefully, you can utilize within your branding, business and marketing efforts. This...
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Posted: 12/21/2011
Ten Magical Years of Designsensory
There is a reason the DS10 binary wink symbol was smiling: We have a great deal for which to be happy! It's not a small feat to celebrate 10 years in business, particularly in light...
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Posted: 12/21/2011
The Night Before A Designsensory Christmas
'Twas the night before Christmas, with no clients calling. Not a creative was stirring, not a programmer coding. DS Basecamp and Freckle were logged with care, In hopes that client billings soon would be there. ...
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Posted: 11/22/2011
Every day, creativity and design are top-of-mind here at Designsensory and, with Halloween near, any excuse to attend an event with costumes and celebrations was more than welcomed. The American Advertising Federation...
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Posted: 11/22/2011
Haley McCallie, our fall intern from the University of Tennessee (and AAF Big Wig), recaps her journey here at DS:When I began the process of looking for an internship for this semester, I already...
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Posted: 10/21/2011
We're not shy about it. At Designsensory, we're all about parties. We spend many hours together and look forward to championing small victories in each others' lives--birthdays, holidays, baby showers (a relatively...